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The Cost of a Missing Address

Finding $97M hiding in missing addresses

A winning Influential Business Advisor business case that quantified a revenue opportunity in existing data.

$97M
revenue opportunity identified
Business CaseData QualityStorytellingLeadership

I led an Influential Business Advisor (IBA) team through a company-wide business case competition. We showed that remediating missing addresses in existing data sources represented a $97M revenue opportunity, and the case won.

The lesson I took from it: the number mattered less than the story. We framed a data-quality chore as a revenue decision, which is what moved leadership’s prioritization.