Career
From consultant to analytics leader
Thirteen years of consulting across eleven companies taught me to find the signal fast. Nine-plus years at Cox taught me to build a team that keeps finding it.
Twenty years, three chapters
11 companies across 6 industries
- TelecomAT&TBellSouthOLDECox
- ManufacturingNovelisAir Liquide
- InsuranceNorthwestern MutualCigna
- TechnologyCGI
- HealthcareCMS (Medicare/Medicaid)
- BankingDeutsche Bank
Current role
Sr. Manager, Financial Analysis & Data Strategy · Cox Communications
Feb 2017 – present · Remote from Alabama, regularly in Atlanta
- Established and lead a team of analysts and data scientists; 30% efficiency gain despite 8% annual growth in support requests.
- Designed bottom-up forecast models so executives see both business performance and plan health, with a monthly storytelling summary.
- Led the analytics behind Cost per Mile reduction (15% year-over-year) and, in 2025, the KPIs that reduced Construction CPM 10% and saved about $1.0M of Network Reliability opex.
- Automated IRR and payback analysis for new-build development and applied machine learning to project 10-year growth.
- Built an enterprise financial reporting data warehouse on on-premise tools.
- Finance AI liaison: trained peers, hosted AI sessions, and built the “Jim from Finance” agent.
- Mentor to analysts across Finance and Technology; helped leaders build staffing business cases and cost-distribution models.
Earlier roles
Lead Data Scientist, Engineering
Cox · 2015–2017
Built Informatica ETL workflows and Tableau dashboards giving leaders a view of network health. This laid the groundwork for the Analytic Center of Excellence and the Network Reliability team.
Business Analyst and Project Manager
CGI · 2005–2015
Metrics, estimation and process improvement for AT&T, BellSouth, Cox, Air Liquide, Northwestern Mutual, Cigna and more. Speaker at HDI and SEPG conferences.
Timeline
- 2005Graduates from Auburn (Information Systems Management, CS minor) and joins CGI, supporting BellSouth.
- 2007Builds metrics and estimation programs for AT&T. Severity 1 and 2 defects fall 55% in a year, and CGI wins AT&T’s 2008 Supplier of Excellence Award.
- 2008Air Liquide service desk work: root-cause analysis lifts first-call resolution 30% and customer satisfaction 7%. Co-presents at SEPG.
- 2009Presents at the Help Desk Institute conference. Serves as president of his fraternity corporate board.
- 2011Embedded at Cox as a business analyst for wireless, retail, care and sales BI.
- 2012Leads the U.S. metrics and estimation team at CGI.
- 2015Joins Cox as Lead Data Scientist: Informatica ETL and Tableau network-health dashboards.
- 2017Moves to Cox Finance and starts building the analytics team and a 3-year data strategy.
- 2023Becomes Chairman of Deacons at Northbrook Church (through 2024).
- 2025Becomes the Finance AI liaison; builds the "Jim from Finance" agent and an in-house analytics platform.
Education, credentials and skills
Education
Auburn University, B.S. Information Systems Management, Computer Science minor (2005).
Certifications
Lean Six Sigma Green Belt · ITIL v3 Foundations · QSM SLIM Suite · CMMI v3
Tools
Python, SQL (Oracle, Snowflake), FastAPI, React and TypeScript, Tableau, Power BI, Informatica, Oracle BI, machine-learning frameworks, Claude Code.
Competencies
FP&A, forecasting and scenario modeling, business cases (MIRR, payback, ROI), KPI design, data strategy and warehousing, executive storytelling, process improvement.