The idea
A community organization wanted its members to recognize and connect with one another. The easy answer was a custom app. I asked first whether one was actually needed.
What I did
I reviewed how the organization’s existing website, mobile app, membership platform and spreadsheet records could work together, and recommended a lower-risk path using existing authenticated infrastructure where possible. The plan covers:
- Household and individual profile structure
- Spreadsheet import and record reconciliation
- Invite-only access and prompt access removal
- Member-controlled participation and information sharing
- Privacy-preserving contact options
- Professional portraits and moderated photo updates
- Strong protections for minors and vulnerable households
- Administrative roles, data ownership and audit practices
- A phased rollout starting with staff and small-group pilots
The principle
Deliver the social benefit, helping people recognize and connect, while collecting and exposing the least personal information necessary.
The organization is intentionally not named.